Pick-Up and Delivery Drivers - Volkswagen

Sacramento, CA

Responsibilities and Qualifications:

SUMMARY

Delivery of vehicles and maintaining entire dealership appearance.

ESSENTIAL DUTIES include the following. Other duties may be assigned.

  • Follow all rules of the road, speed limits and applicable traffic laws.
  • Respond to store requests for transportation needs.
  • Coordinate with requesting store for delivery times and vehicles.
  • Deliver vehicles to customers or events in a timely manner.
  • Inspect vehicles prior to departure for damage or potential customer service issues.
  • Deliver vehicles to customers with no damage or potential customer service issues.
  • Create and conduct, clean, error free, business transactions in a professional and timely manner in accordance with performance standards
  • Collect any items needs from the customer and return them to the selling store
  • Have customers sign any necessary documentation and return to selling store
  • Document miles and time driven on the appropriate forms.
  • Communicate any customer concerns directly with selling store Sales Management.
  • Communicate needs and suggestions for improvement to upper management.
  • Create and conduct, clean, error free, business transactions in a professional and timely manner in accordance with performance standards.
  • Cleans and refurbishes new and used automobiles. Conforms to dealership and/or manufacturer specifications and time allowances.
  • Washes vehicle exterior, cleans interior and exterior windows, and wipes down doorjambs.
  • Applies wax to auto body, and wipes or buffs surface.
  • Vacuums interior of vehicles to remove loose dirt and debris.
  • Cleans upholstery, rugs, and other surfaces, using appropriate cleaning agents, applicators, and cleaning devices.
  • Applies revitalizers and preservation agents to interior vinyl or leather surfaces and treats fabrics with spot- and stain-resistant chemicals.
  • Cleans engine and engine compartment with steam-cleaning equipment and various cleaning agents.
  • Applies special-purpose cleaners to remove foreign materials which normal cleaning procedures Delivery do not remove, utilizing experience and judgment and following product manufacturer's recommendations.
  • Inspects vehicles for noticeable defects, such as dents, scratches, torn upholstery, and poor mechanical operation.
  • Uses proper eye, hand, and body protection when using products that require protection.
  • Fills vehicle with fuel.
  • Applies dressing on tires and tire wells.
  • Maintains showroom and stock vehicles in clean and presentable condition at all times.
  • Ensures proper stickers are displayed in the vehicle's window.
  • Removes all window stickers on sold vehicles.
  • Keeps work area neat and clean.
  • Operates all tools and equipment in a safe manner.
  • Reports any safety issues immediately to management.
  • Other duties may be assigned as necessary.

MINIMUM REQUIREMENTS

  • Ability to communicate effectively.
  • Independently motivated with the ability to work within a team environment.
  • Excellent customer service/satisfaction skills.
  • Professional appearance
  • Clean DMV.